Terms of Service

1. Agreement to Terms

By accessing and using the Clear Minds Talking Therapies website and services, you accept and agree to be bound by and comply with these Terms of Service. If you do not agree to abide by the above, please do not use this service.

2. Services Provided

Clear Minds Talking Therapies provides relationship counselling and psychotherapy services. Our therapist, Ste Boylan, offers individual and couples counselling both online and in person. We also provide educational resources including free guides and consultations.

3. Eligibility

You must be at least 18 years old to book appointments or use our services. By booking an appointment, you confirm that you are of legal age and capable of entering into binding contracts.

4. Booking and Cancellation Policy

• All appointments must be booked through our website.
• Cancellations must be made at least 24 hours before your scheduled appointment.
• Late cancellations (less than 24 hours notice) may result in the session fee being charged.
• No-shows will be charged at full session rate.

5. Payment Terms

• Discovery calls (15 minutes) are free of charge.
• Full sessions are £80 per hour.
• Payment is processed securely through Stripe.
• Refunds are only available for cancelled appointments with 24+ hours notice.
• Payment must be completed before the appointment date.

6. Therapeutic Services Disclaimer

Important: The counselling and psychotherapy services provided are not a substitute for medical treatment or emergency services. If you are in crisis or experiencing suicidal thoughts, please contact:

• Samaritans: 116 123
• Crisis Text Line: Text SHOUT to 85258
• Emergency Services: 999

7. Confidentiality and Privacy

All information shared during therapy sessions is confidential and protected by UK law. See our Privacy Policy for full details on how we handle your data.

8. Limitations of Liability

To the fullest extent permitted by law, Clear Minds Talking Therapies shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website.

9. User Conduct

You agree not to:

• Use our services for any illegal purpose
• Harass or abuse our staff
• Attempt to disrupt our website or services
• Share your login credentials with others

10. Intellectual Property

All content on our website, including text, graphics, and educational materials, is the property of Clear Minds Talking Therapies and protected by copyright law. You may not reproduce or distribute this content without permission.

11. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the modified terms.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

13. Contact Us

If you have questions about these Terms of Service, please contact us at:
Clear Minds Talking Therapies
Email: clearmindstatl@icloud.com