Privacy Policy

1. Introduction

Clear Minds Talking Therapies ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

• Personal Information: Name, email address, phone number, and other details you provide when downloading resources or booking appointments.
• Therapeutic Information: Information shared during therapy sessions, which is kept strictly confidential.
• Technical Information: IP address, browser type, operating system, and pages visited.
• Payment Information: Processed securely through Stripe; we do not store credit card details.

3. How We Use Your Information

We use the information we collect for:

• Providing therapy and counselling services
• Processing bookings and payments
• Sending appointment confirmations and reminders
• Communicating with you about services and updates
• Improving our website and services
• Complying with legal obligations

4. Therapeutic Confidentiality

All information shared during therapy sessions is strictly confidential and protected by law. We comply with UK Data Protection Act 2018 and GDPR requirements. Information may only be disclosed if required by law or in cases where there is an immediate risk of harm.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability

To exercise these rights, please contact us at clearmindstatl@icloud.com

7. Cookies

Our website may use cookies to improve your experience. You can control cookie settings through your browser preferences.

8. Third-Party Services

We use third-party services such as Stripe for payments and email services for communications. These providers are contractually obligated to keep your information confidential.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Clear Minds Talking Therapies
Email: clearmindstatl@icloud.com